Privacy Policy

Last updated: September 17, 2026

1. Data Controller

The data controller for AIInterviewer is:

  • Company Name: AIInterviewer Inc.
  • Registered Address: 123 Innovation Drive, Suite 400, San Francisco, CA 94107
  • Privacy Contact: privacy@aiinterviewer.com
  • Data Protection Officer: Not applicable

2. Information We Collect

AIInterviewer collects information you provide directly, including:

  • Account Information: Name, email address, company name, and password when you register.
  • Job Descriptions: Text content you upload describing positions you are hiring for.
  • Candidate Data: Names, email addresses, resumes, interview responses, and evaluation results of candidates you add to our platform.
  • Interview Recordings: Video and audio recordings of AI-powered interviews conducted through our platform.

3. How We Use Your Information

We use the information we collect to:

Purpose Legal Basis
Provide and maintain ServiceContract performance
Billing and payment processingContract performance
Customer supportContract performance / Legitimate interest
Service notices (billing, security, policy updates)Legitimate interest
Security and fraud preventionLegitimate interest
Product improvement and analyticsLegitimate interest
Legal complianceLegal obligation
Marketing (optional)User consent

We may aggregate or de-identify data for statistical analysis. Such data cannot identify specific individuals.

4. Cookies and Tracking

Type Purpose Can be disabled
Strictly necessaryMaintain login, core functionalityNo
FunctionalLanguage preferences, personalized settingsYes
AnalyticsAnonymous usage statistics, product optimizationYes
Marketing (optional)Targeted advertising and performance measurementYes

Analytics tools used: We use industry-standard analytics services. You can adjust cookie preferences through your browser settings or our Cookie Management Center.

5. Information Sharing and Disclosure

We do not sell your personal information, including as defined by applicable laws such as CCPA. We only share information in the following circumstances:

  • Service Providers: Cloud computing, payment processing, customer support, and analytics providers, bound by confidentiality agreements. Payment card data is processed by our PCI-DSS compliant payment processors, Waffo Pancake and Creem, each acting as Merchant of Record. Card data is not stored on our servers.
  • Business Partners: [If applicable, describe types and data scope; otherwise delete.]
  • Legal Requirements: As required by law, court order, or legitimate government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, with advance notice and continued protection obligations.
  • With Your Consent: For any other purposes, only with your explicit prior consent.

6. Data Retention

We retain candidate data for 90 days from the date of interview completion. After this period, candidate data is automatically deleted from our systems. You may request earlier deletion at any time through your account settings or by contacting us at support@aiinterviewer.com.

Interview video recordings are retained for 30 days following interview completion, unless you request earlier deletion.

7. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit: TLS/HTTPS
  • Encryption at rest: Passwords and sensitive data are encrypted or hashed
  • Access controls: Least-privilege principle; employees sign confidentiality agreements
  • Regular security audits and vulnerability scans

In the event of a security breach affecting your rights, we will notify you within 72 hours of discovery, in accordance with GDPR requirements. Please keep your account credentials secure and do not share them with others.

8. Data Retention

Data Type Retention Period After Expiry
Account informationDuring active subscription; 2 years after account deletionDelete or anonymize
Transaction recordsAs required by law (typically 7 years)Delete or archive
Customer support records2 yearsSecure deletion
Security audit logs12 monthsSecure deletion
Candidate data90 days after interview completionAutomatic deletion
Interview recordings30 days after interview completionAutomatic deletion

9. Your Rights

To exercise these rights, contact us at privacy@aiinterviewer.com. We will respond within 30 calendar days.

Right Description
Right to be informedKnow what data we collect and how we use it
Right of accessReceive a copy of your personal data
Right to rectificationCorrect inaccurate or incomplete data
Right to erasureRequest deletion under specific conditions
Right to restrict processingPause processing under specific conditions
Right to data portabilityReceive data in machine-readable format
Right to objectObject to processing based on legitimate interests or marketing
Right to withdraw consentWithdraw consent for processing requiring it

If you believe we have not handled your data properly, you have the right to lodge a complaint with your local data protection authority.

10. International Data Transfers

Our servers and partners may be located in Singapore, United States, and other jurisdictions. For international transfers, we ensure data protection through:

  • Data Processing Agreements incorporating EU Standard Contractual Clauses (SCCs)
  • Transfers only to recipients with equivalent protection levels
  • Standard Contractual Clauses (SCCs) for transfers from the EU/EEA

11. Children's Privacy

This Service is intended for users who are at least 18 years old (or the minimum age in your jurisdiction). We do not knowingly collect information from minors under this age. If you believe your child has provided us with personal information, please contact us immediately at privacy@aiinterviewer.com, and we will promptly delete it.

12. Third-Party Links and Services

This Service may contain links to third-party websites or integrate with third-party services. This Policy applies only to data we collect directly. We are not responsible for the data practices of third parties, and we recommend reviewing their policies before using their services.

13. Policy Changes

We may update this Policy from time to time. For material changes, we will notify you at least 15 days in advance via email or a prominent notice on the Service. The "Last Updated" date at the top of this page will be revised. Your continued use after the effective date constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: